Observe the busy arrival period

Map the check-in queue, seating, doorway movements and routes used by mobility aids. Include the space occupied by a bottle or cup user and by someone waiting behind them.

Do not use emergency or access routes as spare queue space. Ask the clinic’s facilities lead to confirm applicable access requirements.

Plan for spills and supervision

Choose a location where staff can identify a spill promptly and where cleaning can happen without obstructing reception. Keep electrical connections and leads appropriately arranged.

Review hot-water access with the clinic’s responsible team. The decision may differ for a staff pantry and a patient waiting area.

Check service access

Confirm the supply route, isolation point, drainage if needed and space to replace filters. Schedule disruptive work outside busy patient periods where possible.

A hidden corner that is difficult to clean or inspect is not automatically a better location. Keep a clear sign or staff instruction when the station is unavailable.

Put it into practice

Your planning worksheet

A placement checklist covering queues, spills and accessible routes.

A placement checklist covering queues, spills and accessible routes.
Placement checkObserve at peak time
Reception queueRefill users do not join or cut across it
Accessible routeDoor, turning and seating routes remain usable
SpillsNamed responder and clear cleaning access
UtilitiesSuitable supply, power, isolation and any drain
ServicePanels and filters accessible; downtime arrangement agreed

Sources & context

Sources checked 9 November 2026. Worksheets are editorial planning tools. Confirm site-specific requirements, current local guidance and the instructions for the equipment you use.